Política de reembolso

🔁 RETURN POLICY — Studio AyyoOoh

Last updated: 03/25/2026

At Studio AyyoOoh, everything is made with intention. Most items are produced on demand, meaning each piece is created just for you once you place your order.

Because of that, our return policy is a little different from big-box stores.

🧾 Returns & Exchanges

We currently do not accept returns or exchanges for:

  • Wrong size selected
  • Buyer’s remorse
  • Minor variations in print/color (this is normal with print-on-demand)

Please double-check sizing charts and product details before ordering.

🛠️ Damaged or Incorrect Items

If your order arrives:

  • Damaged
  • Defective
  • Incorrect

We’ll make it right.

You have 7 days after delivery to contact us.

Please include:

  • Your order number
  • Clear photos of the item
  • Description of the issue

Send to: helloayyo0oh@gmail.com

If approved, we’ll send a replacement or issue a refund.

🚚 Shipping Issues

Studio AyyoOoh is not responsible for:

  • Lost or stolen packages marked as delivered
  • Incorrect addresses entered at checkout

If something goes wrong, reach out anyway. We’ll try to help where we can.

💭 A Note

This isn’t fast fashion.

These pieces are created individually, not pulled off a shelf.
That means fewer returns, less waste, and more intention behind every order.

📜 TERMS & CONDITIONS — Studio AyyoOoh

Last updated: March 2026

Welcome to Studio AyyoOoh (“we,” “our,” “us”). By accessing or purchasing from https://ayyo0oh.com, you agree to the following terms.

🛍️ Use of Our Site

By using this site, you confirm that:

  • You are at least 18 years old or have permission from a guardian
  • You will not use our products or content for unlawful purposes
  • You will not attempt to interfere with site functionality

🎨 Products & Availability

All products are:

  • Made-to-order (via print-on-demand partners like Printify)
  • Subject to availability and production variations

We reserve the right to:

  • Modify or discontinue products at any time
  • Adjust pricing without notice

💳 Orders & Payments

All prices are listed in USD unless otherwise stated.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities per customer

If your order is canceled, you will be refunded.

🚚 Shipping

Shipping times are estimates and may vary due to:

  • Production time
  • Carrier delays
  • Seasonal demand

We are not responsible for delays once the package is in transit.

🔁 Returns & Refunds

Please refer to our Return Policy above.

🧠 Intellectual Property

All content on this site, including:

  • Artwork
  • Designs
  • Text
  • Branding

is owned by Studio AyyoOoh and may not be copied, reproduced, or used without permission.

⚠️ Limitation of Liability

We are not liable for:

  • Indirect or incidental damages
  • Losses resulting from misuse of our products or site

🔒 Privacy

Your personal information is handled according to our Privacy Policy.

✉️ Contact

For any questions:

helloayyo0oh@gmail.com

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at helloayyo0oh@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at helloayyo0oh@gmail.com.